SINCE appointing Executor Solutions to look after all their probate property sales, SWW Trust Corporation have reaped extra benefits they never expected.
Carmen Cottingham, head of probate at the Lincoln-based firm, which provides professional executorship, trustee and attorney services UK wide, says Executor Solutions do so much more than sell the properties of deceased homeowners.
Carmen explains: “They really offer a full management service for our empty properties while they are going through probate. If we need a house cleared, they’ll find someone to do it. If we need locks changing they’ll arrange for someone to take care of it. Any repairs or maintenance that are required before the property is sold, they will find a contractor to do the work. They’ll also carry out regular inspections. It makes life so much easier for our legal team as we can focus on the other areas of probate that are within our expertise.”
SWW Trust turned to Executor Solutions at the beginning of the year after experiencing poor service from a previous management company.
“We looked around for someone else to sell and manage probate properties on our behalf but had little luck. I reached out to Darren Leggett on LinkedIn, we arranged a meeting and almost within minutes we’d agreed a deal. The service has been and remains excellent – they haven’t dropped the ball at all,” Carmen continues.
“Everything they said they deliver, they do – and more. The level of service and professionalism is excellent and they do it in such a friendly and approachable manner.”
To date, Executor Solutions has sold more than 20 properties for SWW Trust and is on target to handle an average of 40 sales per year for the firm.
Crucially, Executor Solutions secures sales for 80% of the properties it handles within the first four weeks – another factor that hasn’t gone unnoticed by Trust SWW.
“When dealing with the executors of a deceased person’s estate it’s essential that we deal with them promptly, efficiently and very personably. Executor Solutions are a perfect fit,” Carmen adds.
To experience the level of customer service enjoyed by SWW Trust, call one of Executor Solution’s friendly property sales experts on 01787 221219 for a free, no obligation chat; or email firstname.lastname@example.org.